Our evaluations look at both outputs (deliverables, e.g. courses provided, numbers of people contacted) and outcomes (changes in behaviour or practices). Based on an examination of output and outcome we can then make an independent judgement on the impact of the project or programme. We only make judgements based on evidence and we rely upon our methods to gather defensible evidence.
Our evaluations also provide a narrative which allows others to see how the project or programme evolved and major milestones and achievements. This is useful as it forms an analysis of process and also lets others see how you arrived at your results.
Most often in our evaluations we concentrate our research on the beneficiary or service user. In this way we can trace impact back up the delivery chain, to determine if the project or programme has been successful, rather than by starting at the top and working down.
As we rely upon method to make our judgements, we welcome ‘challenge’ meetings to discuss and debate our findings.